🆙Tool improvements

Ideas to discuss

🎫 JIRA automation

Click and Play: https://www.atlassian.com/software/jira/automation-template-library

Common use cases: https://www.atlassian.com/software/jira/guides/expand-jira/automation-use-cases

To Do

• After every release to production send an e-mail, with a link to the release notes in Jira and Github, to all OP team members.

• Inform watchers of fixes / new releases (When a bug is fixed or a new feature is released, automatically inform any watchers.)

• Overrule the automation that closes an epic when all the linked stories are set to done for all the epics with a 🔁 icon.

• Autocreate the task of the sprintgoals when a new sprint is created so all te sprints are shown on the board by the beginning of the growthspurt.

To discuss

• After every release can we add the release notes automatically to Gitbook?

• Geef subtaken dezelfde eigenschappen als de bovenliggende taak (uitvoerder, type uitvoerder, gepland in, prioriteit, herstelversies)

• Add issues to linked issues when they are mentioned in the description or the comments

• If a ticket gets the status Active, then put them in the active sprint.

• If tickets that are active are moved to the backlog give them the new status 'On Hold' or another status.

• Helpdesk: Auto-assign issues on the helpdesk to Espérance.

• Helpdesk: Auto link related issues (see most popular templates)

• Helpdesk: Auto-close old Jira support tickets (Use a scheduled automation rule to seek out old Jira tickets that customers have not responded to, close them and comment for transparency.) = Scheduling tasks

• Helpdesk: Re-open the issue if the customer comments on a closed issue

• Helpdesk: when a helpdesk issue gets a certain status, auto-create an issue in the scrum backlog and also auto-link the helpdesk ticket and scrum board ticket. Also auto-populate certain fields.

🎫 JIRA metadata (kolom rechts)

To Do

• Per issuetype: Only show the relevant metadata

• Labels: only show the labels created by OP

  • OnHold

    • To archive backlog items: is used in combination with status 'Verwijderd'

    • OP > Archief na opkuis: https://binnenland.atlassian.net/issues/?filter=10366

  • Feature_Request

    • To archive backlog items: is used in combination with status 'Verwijderd'

    • OP > Feature Requests: https://binnenland.atlassian.net/issues/?filter=10383

🎫 JIRA ideas/suggestions

Workflow: https://coresoftlabs.com/managing-ideas-in-jira-confluence-a-case-study/

🎫 JIRA workflow uitbreiding

• verbetersuggestie

• Tickets voor het archief met label 'OnHold'

🎫 JIRA components

To search/report all the issue types. Not only those defined in the epic title.

Choose 15-20 components per project.

Modules:

• bestuurseenheden

• personen

• ondernemingen en verenigingen

Stack/technology:

• mu-search (elastic search)

• API

Other

• security

• performance (speed)

• reporting (query)

• xxx

If we will not use components, add these items as labels.

💬 MS Team Channels

To Do

• Channel OP Demo: Send invitations directly via the channel instead of

  • video's are automatically saved in that channel

To discuss

• Create a channel for the CPD video's?