Research with other teams

Goal

  • Understand usecases of other teams to track history of changes

  • Understand if usecases are userfacing or back-end facing

Conversations had

  • With Pieter/Nele (Loket)

  • With Pieter/bart (GN)

Questions

Protorype shown: https://www.figma.com/file/V6uU9cXJf772uhExkwo4K4/HistoryOfChanges?node-id=32%3A1116

Research script

Before showing prototype

  • Has there been an instance where you needed to track if someone changed something to your product?

    • Where? What usecase?

    • Who did so?

  • Are you currently adding information / changes to a part of the tool? What is that workflow?

    • Who is doing so?

  • Which changes would you like to keep track of? What are the usecases you can envision for your product?

    • What granularity is needed in seeing changes made? Should this be on top level (for instance organisation name)? Or on a deeper part of the product (specific page/feature)?

  • Are there different roles & responsibilities in making changes?

    • Are there usecases where you can envision reviewing changes prior to making them would be useful?

    • Are there usecases where you'd want to be alerted when certain changes are made?

  • Would you need to see changes in the product or in a back-end?

With showing prototype

https://www.figma.com/file/V6uU9cXJf772uhExkwo4K4/HistoryOfChanges?node-id=32%3A1116

  • Product page:

    • Is there a usecase for seeing the changes on the page (vs in a back-end) would you want to see changes on this page as well?

  • back-end page

    • (export function) Can you tell us ore about a use where you would want to analyse the changes outside of the environment?

    • (watch functionality) What do you think this button does?

    • Would you want a summary of the changes made to a product entity or feature?

  • Person who made changes page

    • Is there a usecase where you'd want to get in touch with a person that made changes?

    • (reporting functionality) Should people be able to report faulty data? Who would do so? What is the context?

    • Would you want a summary of who creates changes and where?

  • Revision page

    • Is there a need for someone to revize data that changed (like a super editor)?

Can you rank these features from most to least important?

  • Seeing all changes in a back-end

  • Seeing all changes of 1 person and the ability to contact them

  • Ability to analyze data of who made changes, departments...

  • Ability to export changes & who made them

  • Ability to report changes + review those

  • Ability to be alerted when someone made a change to a page you created/followed

if we allow anyone to build on this super admin, would you do so?

Notes, insights & proposal next steps

https://app.gitbook.com/o/-MP9Yduzf5xu7wIebqPG/s/-M_5cpNQ4inMjiC5hhyJ/features/fp-history-of-changes/research-with-other-teams/raw-notes-and-insights

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